Privacy Policy
Last updated: January 15, 2026
1. Data Controller
Monderavion Consultoría Financiera S.A. de C.V., located at Av. Paseo de la Reforma 505, Floor 32, Col. Cuauhtémoc, C.P. 06500, Mexico City, Mexico (hereinafter "Monderavion" or "we"), is responsible for the processing of the personal data you provide to us, in accordance with the provisions of the Federal Law on Protection of Personal Data Held by Private Parties (LFPDPPP) and its Regulations.
2. Personal Data We Collect
For the purposes described in this privacy notice, we may collect the following personal data: full name, email address, phone number, postal code, general information about your financial situation voluntarily provided through our contact forms and during consultancy sessions. We do not intentionally collect sensitive personal data.
3. Purposes of Data Processing
The personal data we collect will be used for the following primary purposes: (a) providing the requested financial consultancy services; (b) contacting the user to schedule and follow up on advisory sessions; (c) evaluating the user's eligibility for government support programs; (d) generating consultancy files. Secondary purposes: (a) sending relevant information about financial education programs; (b) conducting satisfaction surveys; (c) sharing news about our services. If you do not wish your data to be processed for secondary purposes, you may indicate this by emailing privacidad@monderavion.com.
4. Data Transfers
Monderavion does not sell, rent, or share your personal data with third parties for commercial purposes. We may transfer your personal data to: (a) competent government authorities, when required for the management of social support procedures on your behalf and with your consent; (b) technology service providers who act under our instructions and maintain security measures equivalent to ours.
5. ARCO Rights
You have the right to Access, Rectify, Cancel, or Oppose the processing of your personal data (ARCO rights). To exercise any of these rights, you must send a request to the email address privacidad@monderavion.com with the following information: full name, copy of official identification, clear description of the data for which you wish to exercise your right, and any document that facilitates the location of your data. We will respond within a maximum period of 20 business days from the receipt of your request.
6. Security Measures
Monderavion implements administrative, technical, and physical security measures to protect your personal data against damage, loss, alteration, destruction, or unauthorized access. We use SSL/TLS encryption protocols for data transmission, access controls to our systems, and regular staff training on data protection matters.
7. Use of Cookies and Tracking Technologies
Our website uses cookies and other tracking technologies to improve the browsing experience. For more details, please refer to our Cookie Policy. You can manage your cookie preferences at any time from your browser settings.
8. Changes to the Privacy Notice
We reserve the right to modify this privacy notice at any time to comply with legislative changes, internal policies, or new requirements. Any modifications will be published on this same page with the corresponding update date. We recommend that you periodically review this document.
9. Contact
If you have questions, comments, or concerns regarding the processing of your personal data, you can contact us at: Email: privacidad@monderavion.com | Phone: +52 (55) 4170-8923 | Address: Av. Paseo de la Reforma 505, Floor 32, Col. Cuauhtémoc, C.P. 06500, Mexico City, Mexico.